Frequently Asked Questions
WHEN WILL YOU SHIP MY ITEMS?
- All items are subject to a handling period before they are dispatched.
- 99% of orders leave the warehouse within 3-5 days of payment.
- We will notify you by email when your items have been shipped.
WHEN WILL I RECEIVE MY ITEM(S)?
- T-Shirts and apparel items should be received within 1-2 weeks of your order date. This may be a little longer for international delivery.
- For other specialty and giveaway items, please allow up to 4 weeks delivery time as they may be shipping from other countries.
WHERE ARE MY ITEMS COMING FROM?
- Although our main fulfillment house is located in the United States, some of our specialty items are shipped from warehouses in other countries such as Australia, Germany, United Kingdom and China.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
- For logistical reasons, items in the same order will sometimes be sent in separate packages, even if you've specified combined shipping. Please keep this in mind when receiving deliveries.
If you have any other questions, please contact us and we will do our best to help you out.
The quickest reply will come by email at firstname.lastname@example.org
or you can call (434) 535-5430.